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The TickTalk 3 is the most advanced unlocked 4G universal kids smart watch phone that combines video calling, voice calling, Wi-Fi calling, smart messaging, and location-tracking capabilities into one simple device. It's IP67 waterproof and comes with more durable structure design and the most advanced technology. We want all families to keep connected with the ones you love in a fun and safe way! TickTalk is not affiliated with any wireless carriers. We only provide the free SIM kit from Red Pocket as they provide more affordable monthly plan for the TickTalk Users. Red Pocket is a US based pre-paid carrier, no contract. They work with AT&T and T-mobile's network. Please check the coverage map on both AT&T and T-mobile's website and choose the network has the best coverage. Then you can choose if you want to get the AT&T or T-mobile's service from Red Pocket Mobile. Of course, you can go with your own carrier if you're already a T-mobile or AT&T user. Simply add a new line to your family plan. Make sure it must be a REGULAR PHONE LINE with talk, text and data instead of any WEARABLE, TRACKING or DIGITS plan. Because AT&T or T-mobile sales rep might think the watch is a wearable device, so they will give you a wearable plan. But it won't work with the watch. You must get a regular phone plan. Please let the sales rep know when you get a SIM from your carrier. You can always compare your carrier's monthly plan to Red Pocket's pay as you go plan. Usually you pay $10 for 500 mins of talk, 500 texts and 500 MB of data with Red Pocket AT&T or T-mobile's network which is good to go. Because the watch has Wi-Fi Connectivity, it'll be free to make a Wi-Fi or video call once it's connected to the Wi-Fi. Once you decide to go with your own carrier instead of the Red Pocket, please pick "Your Own Carrier" option as you'll get the SIM and service from your own carrier.