Best Digital Hearing Aids

Frequently Asked Questions  Problem If the iAid amplifier is not working correctly Solution 1.Make sure it is turned ON. 2.When using Zinc Air batteries, adhesive tab must be removed and Battery must sit for a full minute prior to first use. 3.Check that the Battery Compartment is completely closed. 4.Increase the volume slowly until you hear things comfortably. 5.Make sure Battery is correctly inserted. If the unit is still not working, try a new Battery. Problem If the amplifier works, but the volume is too low or too loud Solution 1.Try adjusting volume. If you find it too loud, lower the volume. If it is too low, increase the volume. 2.Try switching to another listening Mode. 3.If the volume is still too low, try a new Battery as it may need replacement. 4.If the volume is still too loud, your hearing may be too sensitive for iAid. You may reach out to us and arrange a return and refund. 5.Check the Earpiece for blockage. Ensure the opening of the Tip and Stem of Earpiece are clean. 6.Consult your doctor or audiologist. Problem For whistling sounds Solution 1.Decrease volume. Always begin with volume at the lowest point. Increase volume one click at a time, at a slow pace, until you find it most comfortable. 2.Be sure Earpiece is clean and inserted securely. Problem If there is a disturbing noise in the background that will not go away Solution 1.Be sure you have allowed yourself to become acclimated to your iAid by using it in small increments and slowly increasing your usage time. It is important to get used to both sounds you are focusing on and background noise, as well. 2.Adjust Mode and Volume settings to help acclimate. If the sound is still disconcerting, you may be too sensitive for iAid. You may reach out to us and arrange a return and refund.